SERVICES

A fully integrated suite of payments products

 
 
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Full Service Payment Processing

From the application process to compliance issues, our team of experienced professionals are here to answer your questions and guide you through to the process of setting up and managing your payment processing.

When it comes to the underwriting process, we help you get quicker turnaround times than the competition by preparing your application packages to ensure most of the questions merchant banks have are answered upfront.

Our established relationships with banks means we have experience helping you get your documents in order so your application is approved as quickly and easily as possible - even for high risk merchants.

We believe in a personalized approach to payment processing. Long gone are the days of long response times or being lost in a sea of other customers. Our customer centric approach means you get a personalized experience to helping your business grow.

WHAT WE DO

  • Application package preparation

  • Facilitate underwriting interactions

  • Advise on rates and fees

  • Compliance issues support

  • Customer centric approach

  • Full suite of payment products

  • Dedicated account rep

 
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Fraud Prevention & Charge Back Mitigation

No one wants to deal with fraud issues but the truth is they are a reality when it comes to payment processing which is why having someone to call when a problem arises is so important. With a client first approach, our team is there to help you manage and more importantly avoid fraud issues.

We understand that timing is crucial when it comes to keeping your account healthy and preventing holding of funds which can lead to other problems in your business. That is why you can expect quick responses, action and results when it comes to handling your account.

Our long standing partnerships with these services means we can help you detect fraud and put a stop to it faster to prevent permanent damage to your account.

WHAT WE DO

  • Fraud response and prevention

  • Charge back monitoring

  • 3D Secure Fraud Protection

  • Prevent account suspension 

  • Dedicated account rep

 
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Back Office Reporting

Back office reporting allows you to have a better grasp of what the numbers mean so you have more control over your business and ultimately your success.

From understanding how much your customers are spending to which price points are the most successful, our experienced team of professionals works with you to monitor the growth of your business. By monitoring and reporting on your sales numbers we can help you with general account management, refunds, customer retention and account reconciliation.

When you are able to stay up to date on the financial health of your business, you’ll be able to identify issues before they become a problem - ultimately saving you time and money in the long run. Even better, if there is an issue on the back end you have a dedicated account rep to help you fix the problem so you can get back to business as usual.

WHAT WE DO

  • Monitoring and reporting tools

  • Keep track of sales numbers

  • Account reconciliation

  • Troubleshooting

  • Dedicated account rep